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Jamaica Tourist Board Again Named Canada’s Favourite Tourist Board

KINGSTON, JAMAICA (June 20, 2017) – The votes have been tallied, and the Jamaica Tourist Board (JTB) has again been named “Favourite Tourist Board in Canada” by Canadian travel agents in Baxter Travel Media’s annual Agents’ Choice Awards. This is the twelfth consecutive year that the JTB Canada team has received this honour.

In his thank you letter to Canadian agents, Paul Pennicook, Jamaica’s Director of Tourism, thanked agents for again voting for the Jamaica Tourist Board and added: “This award is a testament to how hard everyone is working as a team to deliver an exceptional product. We have a great team in place who offer outstanding service to travel agents, who in turn offer an unforgettable Jamaica experience to their clients.”

“It is such an honour to receive this award for the twelfth consecutive year,” said Philip Rose, Regional Director for the Jamaica Tourist Board in Canada. “Travel agents are one of our most important partners. In fact, in 2016 we saw 54% of Canadians book their Jamaica trip through an agent. The JTB Canada team regularly works and meets with Canadian travel agents, providing them with the tools they need, product updates, and hosting them on familiarization tours on the island so they can best sell Destination Jamaica.”

Baxter Travel Media are the publishers of Canadian Travel Press and Travel Courier, two of the top travel trade publications in Canada. The Baxter Travel Media Awards are the largest travel agent survey of its kind in Canada, with more than 5,500 agents voting in various categories.

Posted in: 2017 News, Blog, Destination News

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Bahamas wins new business aviation award

NASSAU, Bahamas —The Bahamas was presented the 2016 Caribbean Sapphire Pegasus Business Aviation Award for Outstanding Country Promotion, the first award of its kind for the region.

The Sapphire Pegasus Award is a symbol of gratitude for the superb performance in an industry segment where mediocrity is unacceptable. The award was introduced to the region during the Caribbean Aviation Meetup in St Maarten June 13-15.

“Based on expert advice and the long record of outstanding performance, we decided that The Bahamas should be awarded for the excellent promotion of the Caribbean over a longer period of time in the business aviation industry,” said Antonia Lukacinova, founder of the Sapphire Pegasus Awards.

“It is not just about the presence and presentations at international conferences and exhibitions, but also about the available online information and hardcopy documentation. The explanations are so well done and comprehensive that they hardly leave an opening for questions. We believe that this needs to find international recognition and honoring.”

Director General in the Bahamas Ministry of Tourism and Aviation Joy Jibrilu was presented with the award on Tuesday, June 13 during the Caribbean Aviation Meetup in St. Maarten. She also delivered the keynote address at the aviation conference.

“I am excited and thrilled by the announcement that The Bahamas has won the award for our outstanding promotion in business aviation. We at the Bahamas Ministry of Tourism and Aviation work tirelessly to create new strategic partners in key markets across the world to increase airlift and new routes to the country. That is our goal. We also go above and beyond to promote our destination and position ourselves as the best in the region. As a team, we have accomplished many mammoth tasks and this award is vindication of that hard work. Thank you,” Mrs. Jibrilu said.

The Sapphire Pegasus Awards are a unique series of international business aviation awards and are given for the outstanding performance by companies or individuals in the business aviation sector.

The finalists are nominated by companies and individuals in the business aviation sector. The Sapphire Pegasus Awards started out by recognizing the outstanding performance of companies, teams and business individuals from the EMEA region and Russia. This is the first year that four awards are being given out for excellence in the Caribbean.

Posted in: 2017 News, Blog, Destination News

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Seaborne Airlines to Resume Service to Antigua

SAN JUAN, Puerto Rico, June 14, 2017 —Seaborne Airlines, is pleased to announce that non-stop service between the carrier’s hub in San Juan’s Luis Muñoz Marin International Airport and Antigua and Barbuda, V.C. Bird International Airport, will resume starting Friday, July 21, 2017.

Seaborne Airlines and the Antigua and Barbuda Tourism Authority have entered into an agreement to resume flights. The service will provide increased airlift and convenient connecting opportunities.

for both visitors and Antiguans and Barbudans. Passengers from over 30 destinations in the Americas and Europe will be able to reach Antigua with a single stop in San Juan through connections with Seaborne’s partner airlines, including American Airlines, Delta Air Lines, JetBlue Airways, United Airlines, and Vieques Air Link.  All flights will be operated by a crew of two pilots and one flight attendant on board our fleet of 34-seat Saab 340 aircraft, which features a roomy cabin with overhead bins, inflight service, a restroom, and other amenities.

Seaborne will operate four non-stop round-trip flights per week between San Juan and Antigua beginning July 21, which will be available for booking now at Seaborneairlines.com, preferred travel agency and /or Seaborne reservations Schedule for the market will be as detailed:

 

Origin Destination Dep. Time Arr. Time Frequency Start Date
SJU ANU 5:15 PM 6:50 PM TUE, WED, FRI, SUN July 21, 2017
ANU SJU 8:15 AM 9:45 AM MON, WED, THU, SAT July 22, 2017

 

“A convenient schedule has been designed to benefit local customers with easy access between the islands, while connecting passengers will benefit from direct transfers through Luis Muñoz Marin International Airport in San Juan, one of the busiest airports in the Caribbean” said Hector Montanez, Vice President of Commercial. “An overnight flight with a morning departure from Antigua will maximize convenience to both tourists and residents”, added Montanez.

“We are excited to have Seaborne resume services to Antigua and Barbuda, starting this July. Additional airlift, which is also competitively priced, is a plus for the destination as we prepare for a busy summer season with visitors travelling to Antigua and Barbuda for vacation, and to participate in our major summer festival, Antigua’s Carnival which celebrates its 60th Anniversary this year from July 27th – August 8th 2017,” said Antigua and Barbuda Minister of Tourism, Economic Development, Investment and Energy, The Honorable Asot A. Michael.

 ABOUT SEABORNE 

Seaborne Airlines, the largest Caribbean based regional airline for almost 25 years, operates iconic seaplanes and an airport based fleet that service the beautiful islands throughout the Caribbean, carrying approximately 3 million customers safely. With over 1,500 monthly departures to 11 airports, Seaborne serves San Juan’s Luis Muñoz Marin International Airport, St. Thomas airport and Seaplane base, St. Croix airport and Seaplane Base, Anguilla, Tortola, Dominica, Saint Martin, St. Kitts, Nevis. All Flights operate with two pilots and two engines.

Find information on Seaborne at: www.seaborneairlines.com or follow us on Twitter http://twitter.com/flyseaborne Facebook www.facebook.com/seaborneairlines;

Instagram: www.instagram.com/Seaborneairlines

ABOUT ANTIGUA AND BARBUDA 

Antigua (pronounced An-tee’ga) and Barbuda (Bar-byew’da) is located in the heart of the Caribbean Sea.

Voted the World Travel Awards 2015 and 2016 Caribbean’s Most Romantic Destination, the twin-island paradise offers visitors two uniquely distinct experiences, ideal temperatures year-round, a rich history, vibrant culture, exhilarating excursions, award-winning resorts, mouth-watering cuisine and 365 stunning pink and white-sand beaches – one for every day of the year. The largest of the Leeward Islands, Antigua comprises

108-square miles with rich history and spectacular topography that provides a variety of popular sightseeing opportunities. Nelson’s Dockyard, the only remaining example of a Georgian fort a listed UNESCO World Heritage site, is perhaps the most renowned landmark. Antigua’s tourism events calendar includes the prestigious Antigua Sailing Week, Antigua Classic Yacht Regatta, and the annual Antigua Carnival; known as the Caribbean’s Greatest Summer Festival. Barbuda, Antigua’s smaller sister island, is the ultimate celebrity hideaway. The island lies 27 miles north-east of Antigua and is just a 15-minute plane ride away. Barbuda is known for its untouched 17 mile stretch of pink sand beach and as the home of the largest Frigate Bird Sanctuary in the Western Hemisphere.

Find information on Antigua & Barbuda at: www.visitantiguabarbuda.com or

follow us on Twitter http://twitter.com/antiguabarbuda Facebook www.facebook.com/antiguabarbuda;

Instagram: www.instagram.com/AntiguaandBarbuda

Posted in: 2017 News, Blog, Destination News

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Grenada Tourism Authority Strengthens Tourism Ties at Caribbean Week NY

(St. George’s, Grenada) 14th June 2017— Caribbean Week in New York, hosted by the Caribbean Tourism Organization (CTO), proved to be a successful endeavor for the promotion of Grenada’s tourism product. Grenada’s delegation was led by Minister of Tourism and Civil Aviation, the Hon. Dr. Clarice Modeste-Curwen; Chief Executive Officer of the Grenada Tourism Authority, Ms. Patricia Maher and Director of Sales and Marketing (USA), Mrs. Christine Noel-Hosford. The destination’s participation in the week-long schedule of events which ran from June 5 to 9 was supported by the island’s North American public relations agency Cheryl Andrews Marketing Communications, under the leadership of President, Cheryl Andrews and Director of Client Development, Jennifer Johnson.

The Grenadian delegation spent the first half of the week attending trade-focused events including: the Travel Agent Trade Show & Educational Forum, a targeted event that provided a platform to showcase the destination’s offerings and interact with Caribbean-selling agents based in New York, New Jersey and Connecticut on June 6; Caribbean Marketing Conference, an interactive seminar dedicated to enhancing marketing initiatives on June 7 and Caribbean Tourism Industry Awards Luncheon, an occasion where the CTO recognizes journalists and photographers who have published captivating and influential stories spotlighting the region on June 8.

Also on June 8, in a private conference held during Caribbean Week, Hon. Dr. Clarice Modeste-Curwen, on behalf of the Government of Grenada, signed a memorandum of understanding (MOU), to formalize and implement a cohesive partnership with the global home-sharing company, Airbnb. The signing of the MOU is part of ongoing efforts by the GTA to maximize exposure of the destination and will act as a streamlined framework for the collaboration between the GTA and Airbnb.

Next on the agenda was Media Marketplace, where the Grenada booth was a favorite for the more than 100 media in attendance, all eager to hear and learn about the latest news, developments and industry offerings from the island. This event provided yet another valuable opportunity to be top-of-mind with niche and general destination writers across all platforms including print, digital, online and social media. Additional one-on-one media appointments included a Facebook Live video interview with Travel Agent Central Magazine on June 6, and sit-down meetings with Recommend and Travel Pulse magazines on June 9.

The week wrapped up with a festive evening of dining and dancing at CTO’s Rum and Rhythm Benefit and Auction, held at the historic, Capitale in New York. Grenada’s table was one of the most popular as the team, led by Yvette Michelle LaCrette who won the two coveted prizes of the evening–People’s Choice Award and Celebrity Chef of the Year–served up curried goat, mashed breadfruit and callaloo with Coucou dessert.

“Caribbean Week continues to be an important platform for us to showcase Pure Grenada and the destination’s unique tourism product,” noted CEO Maher. “In addition to strengthening ties with our regional and international tourism counterparts through the CTO business meetings and educational events, our participation in the industry seminars and Media Marketplace provided us with the opportunity to place Grenada front of mind with key trade and consumer journalists in our largest market, and to share what new travelers and returning visitors can expect for the summer and upcoming winter season.”

Attached Photos- Compliments the Caribbean Tourism Organization (CTO)

Photo 1-Chef Yvette LaCrette (centre) receives Celebrity Chef of the Year Award. Also in photo Eusi Skeete (left), chairman of the CTO Rum & Rhythm planning committee and Sylma Brown (right), director of CTO USA Inc.

Photo 2-L-R Christine Noel Horsford, GTA Director of Sales USA, Chef Yvette Michelle LaCrette, GTA CEO Patricia Maher and Competition Judge and Executive Chef Raymond Mohan.

Media Contact

Ria Murray

Communications Officer, Grenada Tourism Authority

[email protected]

473 440 2001/2279

473 420 2557 (mobile)

For all our recent news releases go to www.puregrenada.com/news

Posted in: 2017 News, Blog, Caribbean Week, Destination News

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Cayman Islands Partners with Chef’d to Introduce Destination-Inspired Meal Kit

Grand Cayman, Cayman Islands, June 14, 2017 – Today, the Cayman Islands Department of Tourism (CIDOT) and Chef’d, the only non-subscription, fresh ingredient meal kit delivery service, launched the first-ever destination-inspired meal kits curated by some of the most talented Cayman Islands’ chefs. Foodies nationwide can now bring a taste of the Culinary Capital of the Caribbean into their own homes with the click of a button by ordering a Cayman Islands’ meal kit online at Chefd.com through September 15, 2017.

The Cayman Islands meal kits feature a bespoke collection of five hand-crafted recipes that pay tribute to Cayman’s rich culinary heritage and celebrated local chef talent. The destination’s extensive culinary tradition expertly blends international flavours with native culinary prowess for an elevated take on traditional Caribbean fare found at more than 200 exceptional restaurants across the Cayman Islands. In partnering with Chef’d – which offers nationwide delivery service focused on premium ingredients and a seamless recipe creation process – the CIDOT is extending a small serving of the Cayman Islands’ unmatched culinary offerings to gourmands across the U.S. The collaboration marks the first time a destination has entered the U.S. meal kit market as inspiration; the Cayman Islands is also the first travel and tourism partner for Chef’d.

“The Cayman Islands is rightfully renowned for its award-winning beaches and stunning underwater playground; however, it is our vibrant culinary scene, ranging from five-star establishments to rustic seaside fish shacks that truly affirms our three-island paradise as the Culinary Capital of the Caribbean,” said Mrs. Rosa Harris, Director of Tourism. “Recognising the motivating role food plays when choosing a vacation destination, we are so proud to partner with Chef’d to introduce American epicure travellers to the Cayman Islands in an intimate and memorable fashion, allowing us to capture their hearts in the best way we know how – through their stomachs!”

A Taste of the Cayman Islands

To ensure the meal kits’ authenticity to the Cayman Islands’ own culinary travel experience, the CIDOT tapped four of its acclaimed on-island chefs to create five locally-inspired recipes all featuring ingredients and culinary techniques inherent to the destination.

The specialty collection, which includes the convenience of pre-portioned ingredients and step-by-step instructions offered by all Chef’d meal kits, provides a choice of four main signature dishes as well as a comforting dessert that pays homage to Cayman’s spirit of choice – rum:

  • Blackened Mahi Mahi – By Alex Menegon, Chef de Cuisine, Ristorante Pappagallo
  • Chocolate Bread Pudding – By Chef George Fowler, Executive Chef, Calypso Grill
  • Guava Glazed Pork Chops – By Chef Vidyadhara Shetty, Executive Chef, Blue Cilantro
  • Piña Colada Chicken – By Chef Jolene Nelson, Private Chef and Founder of Nyämaste
  • Curried Chicken – Traditional Caymanian recipe

“One of the things our customers love about Chef’d is getting exposed to new flavours from around the world,” said Kyle Ransford, CEO, Chef’d. “Our customers will love the meal kits from the Cayman Islands because it will teach them how to prepare exotic ingredients at home. They will feel like they are on a tropical vacation with just one bite.”

Luxury Grand Cayman Vacation Giveaway

To celebrate the special collaboration and give consumers the chance to soak up the Caribbean’s leading culinary destination firsthand, the CIDOT is giving away one (1) luxurious trip for two to Grand Cayman, complete with a six-night stay at the Grand Cayman Marriott Beach Resort, airport transfers, exclusive dining experiences, and more. Food-loving travellers can enter the Eat Like a Local Cayman Islands Sweepstakes online at chefd.com/cayman-islands now through September 15, 2017. For complete sweepstakes details and terms and conditions, visit chefd.com/pages/terms.

To learn more about the Cayman Islands partnership with Chef’d and to purchase your destination-inspired meal kit, please go to chefd.com/cayman-islands.

Posted in: 2017 News, Blog, Dutch Releases

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CTO Helps Strengthen Business Performance, Overall Competitiveness with Hospitality Assured

BRIDGETOWN, Barbados (June 12, 2017) – As part of an on-going partnership with the Caribbean Tourism Organization (CTO) and its Hospitality Assured (HA) certification programme, the European Union under its Competitiveness of Small and Medium-sized Enterprises (COSME) programme last month hosted an HA Business Advisor Training Workshop at the Curaçao Chamber of Commerce in Punda, Williemstaad, Curaçao. Participants came from the Curaçao Tourist Board, the Curacao Innovation & Technology Institute; and Creating Milestones, a management solutions company.

The main objectives of the workshop were:

  • To provide participants with an overview of the HA standards and processes and awareness of the Business Excellence framework;
  • To enable participants to manage and advise on the HA processes for client organisations which will enable these organisations to progress on their journey to excellence and to obtain HA certification;
  • To provide participants with a knowledge and understanding of the evidence requirements of Hospitality Assured; and
  • To provide participants with an opportunity to develop gender sensitive advisory approaches through the employment of case studies and role-play.

CTO began its journey with HA in 2007, seeking to strengthen the business performance and overall competitiveness of tourism enterprises in the Caribbean. CTO is in the process of building a network of advisors and assessors in member countries which are already involved in the HA programme – including  Antigua & Barbuda, The Bahamas, Barbados, Belize, Dominica, Grenada, Jamaica, Trinidad & Tobago, St. Kitts & Nevis, and St. Vincent & the Grenadines – and is also seeking to extend the scheme to countries which have not yet started to roll out the programme but have indicated an interest in doing so this year. These include Anguilla, British Virgin Islands, Curaçao, Guyana, Montserrat, Saint Lucia and The Turks & Caicos Islands.

The HA programme endeavours to promote a culture of quality, service excellence and continuous improvement, through the use of a business improvement tool and framework that is internationally recognized, as a means to support customer service delivery in tourism enterprises.

The first task of the HA Programme for Curaçao was to train Business Advisors and to equip them with the knowledge, skills and attitudes necessary to work effectively with organisations and lead them through the detailed HA self-assessment process towards certification.

A series of introductory presentations delivered by the facilitators, Norma Shorey-Bryan and Sharon Banfield-Bovell, provided participants with a background to the HA programme, perspectives on the issues and challenges faced in the tourism sector in the Caribbean, and detailed information on what was required on the HA Journey to Excellence. Focus was also placed on helping participants to understand issues related to gender and gender sensitive advisory approaches in dealing with the HA clients. These discussions on gender came to the forefront in the case studies discussions and role plays that were part of the learning and feedback sessions.

The interactive approach used throughout the workshop was designed to encourage participants to share their experiences, perspectives and concerns, and to learn from each other. Presentations stimulated lively group discussions, which helped participants consider how to apply the concepts taught when working with client organisations in Curaçao. The workshop sessions included: presentations on fundamental topics like What is Excellence, Vision & Values, Business Planning Processes and Sharing Good Practices; introduction to each of the nine steps of the HA Model; role plays on case studies mirroring the operations in various types of tourism businesses; and other learning exercises linked to each of the nine steps.

By the end of the workshop, the participants had gained a deeper understanding of the structure of the HA framework and were aware of the key themes of Hospitality Assured. The detailed knowledge and understanding will be further taken in as they apply the model to real life situations as they work with small, medium and large sized businesses in Curaçao’s tourism and hospitality sector.

About Hospitality Assured

Hospitality Assured is an internationally recognized certification, owned by the Institute of Hospitality in the U.K., managed and operated by the Hospitality Limited U.K. trading as Hospitality Assured and licensed by the Caribbean Tourism Organization (CTO) for use in the Caribbean as “The Standard for Service and Business Excellence in Caribbean Tourism.”

Posted in: 2017 News, Blog, Hospitality Assured

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Ocean Terrace Inn’s Green Initiatives Recognized at CHTA’S Chief Conference

Basseterre, St. Kitts – (June 6, 2017) – Ocean Terrace Inn (OTI) continues to stand out in the Caribbean as a leader in sustainable tourism with the property receiving runner up for Caribbean Hotel & Tourism Association’s (CHTA) Environmental Sustainability Award. Chris Ghita, General Manager of OTI accepted the award on behalf of the property at CHTA’s CHIEF (Caribbean Hospitality Industry Exchange Forum) Opening Ceremony on June 2, 2017, at the Hyatt Regency in Miami, FL.

Ocean Terrace Inn is extremely proud to receive this top honor, as it reconfirms our positioning to not only be one of the most environmentally sustainable hotels in St. Kitts, but throughout the entire Caribbean,” commented Chris Ghita, General Manager of Ocean Terrace Inn. “OTI is relentless in the pursuit of initiating and promoting eco-friendly and sustainability awareness amongst our guests, the staff and the community. Through a multi-faceted campaign that conserves energy and natural resources; reduces waste to minimize pollution and teaches eco-friendly policies in a local school, OTI uses environmental best practices to positively contribute to tourism’s sustainability and operate the resort in a fiscally responsible and economic manner.”

Produced by the Caribbean Hotel and Tourism Association (CHTA), the Caribbean Hospitality Industry Exchange Forum (CHIEF) is the premier educational forum for Caribbean hospitality and tourism professionals. CHIEF is where the hospitality industry assembles to connect, learn best practices, share ideas, brainstorm creative solutions to current challenges and build relationships. With three educational tracks covering a multitude of relevant topics, from the sharing economy to sustainability, and interactive roundtable and speed networking sessions, this event addresses issues affecting all businesses. The forum attracts hoteliers, vendors, government officials and industry experts focused on a stronger, profitable and more sustainable industry.

OTI, the intimate 4-star boutique hotel, where the ‘little things’ make all of the difference, was totally renovated in 2015. Ocean Terrace Inn offers state-of-the-art amenities, chic public areas, 34 perfectly appointed air conditioned guestrooms and suites with complimentary Wi-Fi, mouth-watering cuisine curated by International Chefs, and a level of personalized service that sets a new standard to the island.

For more information on Ocean Terrace Inn visit www.oceanterraceinn.com, email [email protected], call 1-800-524-0512 and follow Ocean Terrace Inn on Facebook, Twitter and Instagram.

Posted in: 2017 News, Blog, Destination News

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