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1201 East 15th Street #200, Plano, TX, 75074, USA
1201 East 15th Street Plano Texas 75074 US

Service Metrics Group is a Texas-based company that measures the customer experience for a variety of organizations and industries including hospitality, gaming, travel, tourism, retail, and entertainment. Services include mystery shopping/quality inspections, customer satisfaction feedback and tracking systems, and online reputation management and review site monitoring. Service Metrics Group is a privately-held company with operations worldwide.

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