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Hospitality Assured - A proven process for implementing service excellence and business improvement

Hospitality Assured: Caribbean – Promoting Service and Business Excellence

With tourism being the most important economic driver for the Caribbean, the region needs to focus on building a culture of service excellence to garner customer loyalty and repeat business, gain word of mouth recommendations and develop a reputation for providing a high quality customer experience. ... Read more


Listen to a radio interview Dir. Human Resources, Bonita Morgan, did with Grenada media: http://grenadabroadcast.net/pastshows/mp3ss493d.swf


Caribbean tourism 'Assured' of Success; article on Hospitality Assured on Caribbean360.com 



Certified Organisations
 
ANTIGUA 

BAHAMAS

Sammy T’s Beach Resort

Fernandez Bay Village

The Corner Hotel

The Orchard Garden Hotel

Small Hope Bay Lodge

Andros Island Bone Fish Club

Ocean Pearl Resort and Club

BARBADOS

Accra Beach Hotel & Spa

Dominica

Grenada

Guyana

Jamaica

Tobago