The objective of CTO's Human Resource Department is to broaden and strengthen the skills base and expertise of persons working at all levels in the Tourism sector, through technical assistance, training attachments and the development and delivery of training activities. We do this through cooperation with private and public sector institutions which are involved with tourism hospitality education and training in the region.
With our partners we are endeavoring to raise the quality of regional tourism education and training programmes and develop and promote a systematic and coordinated approach to Human Resource development for Caribbean Tourism.
The Caribbean Tourism Organization (CTO) Foundation Inc. is accepting 2008 applications for scholarships and study grants from Caribbean nationals in CTO member countries. The CTO Foundation which provides opportunities for Caribbean nationals to pursue studies in the areas of tourism, hospitality and language training, selects individuals who demonstrate high levels of achievement and leadership both within and outside the classroom and who express a strong interest in making a positive contribution to Caribbean tourism.... MORE
The Caribbean Tourism Human Resource Council (CTHRC) was established in 1998. The Council’s mission is to develop and promote a systematic and coordinated approach to human resources planning, research, education and training in Caribbean tourism to meet the demands of a globally competitive tourism environment. Since 2008, the CTHRC has become the Technical Committee for the CTO's Human Resources Department and gives technical input and guidance to its work programme.
Hospitality Assured (HA) is a programme that recognises excellence in the service environment, which means meeting the expectations of a range of customers on a consistent and regular basis. The Hospitality Assured framework helps organizations understand customers expectations; plan the service delivery; communicate the nature and rationale of the service; ensure adequate skills and resources are available; instigate a process of improvement which becomes part of operations and is self-perpetuating. (Read more about Hospitality Assured)
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