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Information Management & Research


This Department contributes to the development of a better informed tourism sector by expanding the range and improving the quality of the information available about Caribbean tourism. While the Finance Division oversees the various EU funded Programmes, the operational side of certain aspects of that falls under the purview of the Research and Information Management Divison.

The Department executes economic, social, environmental and market research relating to tourism in the Caribbean, maintains a comprehensive tourism information system to respond to the needs of all the public and private sector users of tourism data relating to the regional tourism industry and provides technical assistance to CTO member states, especially in improving their tourism statistical systems.


CTO Visitor Survey and Operations Manual

Tourism is an important industry with considerable potential for growth and development. Its major benefit is that of foreign exchange and employment generation. In order to maximize these benefits, information about the industry must be available for planning and decision-making. The cruise passenger survey provides some of this information by cruise visitors when they are about to leave the country. The survey is designed to determine why visitors chose the country as their destination, if they spent any money, how much, what they spent that money on and whether the visit was up to their expectations. 

Download full document.


CTO Information Management & Research Board Reports 

These reports are accessible to current CTO members only. 

If you are a CTO member, your log in from the old site still works. Please log in on the home page using your old username/email and password. If you've forgotten it, please click on FORGOTTEN YOUR PASSWORD on the home page and it will be sent to you. 

If you've forgotten your entire log in, please email
scoward@caribtourism.com and it will be sent to you.