Presentations from Human Resources Conferences & Other Sources2009 HR Conference (Curacao)CREATING A CULTURE OF LIFELONG LEARNING AT WORK - Professor Nigel Hemmington; AUT University, AucklandFrom Service to Experience: The New Hospitable Experience Paradigm - Professor Nigel Hemmington; AUT University, AucklandDeveloping a World Class Tourism Workforce”: An Integrated HR Strategy - PROFESSOR NIGEL HEMMINGTONAcademy Hotel Curacao - Tirza Garmes, Hotel ManagerArthur Lok Jack - Graduate School of BusinessCayman P.R.I.D.E. - National Tourism Customer Service Training ProgrammeMaking Tourism Jobs Inspirational and Challenging - Mrs. Jeanette Bonet, President CHATA & General Manager of the Breezes Curacao Resort, Spa & Casino; Mrs. Hetty van den Ouweelen, Project Manager CHTF Coaching and Teambuilding to Create a World-Class Work Force - CHUCK HAUGHTON, HIGH POTENTIAL RESOURCESInternational Hospitality & Tourism Management; CURISES UNIVERSITY - CARL CAMELIA, Program DirectorBreakthrough Results in Difficult Times: Proven Solutions from World World-Class Companies. Presented by: Mark David Jones; President, Small World Alliance, IncRemarks by Commissioner of Economic Affairs & Tourism - MR. EUGENE RHUGGENAATHMirta Rivera-Rodriguez, Director of Human Resources, Miami Regional Office, Hilton Hotels Corp.Management of Service Quality Workshop Presentations (Oct. 2008, Barbados)National Initiative for Service Excellence - Sharon Carter-Burke; Corporate Communications SpecialistThe Role of National Occupational Standards and Quality Assurance in the Workplace - TVET, Barbados“The Importance of Standards & Quality – The Role of CROSQ”.The Service Quality Management Process - Joan LeacockHospitality Assured - Bonita MorganVisit to Banks Brewery - Benchmarking To World Class Manufacturing by Gareth J. Halliwell
Tourism Human Resources Think Tank, Barbados 2008List of ParticipantsThink Tank ReportBarbados CTO PresentationPreliminary Findings of the 2008 CTO Human Resources Questionnaire"From Service to Experience; Understanding the role of people in the tourism business" - Professor Nigel HemmingtonThe Bahamas Experience - Public-Private Sector Approaches to Addressing Human Resource Needs in the Tourism SectorHuman Resources Conference 2008, BVIRecruitment, Selection and Retention Strategies - Ms. Henifer DavidWellness in the Workplace, PAHO - Adrianus (Ton) VlugmanMeasuring Leadership Objectively Using Psychometrics - Arthur Lok Jack Graduate School of BusinessEnhancing Your Mediation & Negotiation Skills - Elaine WintClimate Change and Sustaining Caribbean Tourism - Mareba M. Scott Press ReleasesCaribbean Urged to Invest in Human Resources Development CTO Secretary General Calls For People Centred Tourism BrandTourism HR Professionals Told to Rethink Leadership MethodsAudio FilesVernon MaloneVincent Vanderpool-Wallace on authentic tourismIan Cook on leadership models
CTC Presentation: Sandals Preparing Tomorrow's Leaders TodayCTC Presentation: A Common Sense Guide to… Creating Tomorrow’s Leaders Today Presentation: Caribbean Alliance Tropic