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CTO at WTM 2018

The Caribbean Tourism Organization (CTO) brings you, World Travel Market 2018.

Watch the four young Antiguan women seeking to be the first all-female Caribbean team and the first ever all-black team to row the Atlantic.
https://bit.ly/2qxl98n.

Find out from Joy Jibrilu, the director general of tourism, about the People to People programme in the Bahamas, as well as what’s behind the destination’s rising arrival numbers
https://bit.ly/2RDktde

Hear from Vicky Chandler of Discover Dominica about the island’s recovery from Hurricane Maria
https://bit.ly/2JJdoVD

And Saint Lucia’s minister Dominic Fedee, also the CTO chairman on positioning the Caribbean brand and the “The Rhythm Never Stops” campaign.
https://bit.ly/2DqYxyO.

Meet Duvone Stewart, the Tobagonian pannist, composer and pan arranger, who’s promoting his island at #WTMLondon, and shares his passion, as well as his concerns, about the future of the steel pan in Trinidad & Tobago.
https://bit.ly/2JL9viZ

Also, meet Yolanda Job-Thomas, an entertainer from Tobago, who speaks about promoting her island at WTM.
https://bit.ly/2zzqgJn

Here’s Colin James, the CEO of the Antigua and Barbuda Tourism Authority, who says Antigua and Barbuda Tourism is strong
https://bit.ly/2Da8xMd

Plus, there’s a “new look” #PureGrenada at #WTMLondon 2018 with Patricia Maher, CEO of the Grenada Tourism Authority
https://bit.ly/2REx53K

And, Tobago is beyond the ordinary with new branding, says CEO of the tourism agency, Louis Lewis
https://bit.ly/2Dvtq5k

Much achieved at WTM 2018, says Carol Hay, the CTO’s director of the UK/Europe

https://bit.ly/2T2wydA

There are so many reasons to attend World Travel Market, so many ways the Caribbean benefits, says Hugh Riley, the secretary general of the Caribbean Tourism Organization
https://bit.ly/2DvgYTc

Meet Dominic Williams, teacher, drummer and Tobago ambassador. He talks about his love for drumming and 101 things to do in Tobago
https://bit.ly/2PSj4SG

Nearing normality in the British Virgin Islands, says Kyle Harrigan, the BVI tourism board’s business development officer in the UK
https://bit.ly/2RKQr7r

Barbados’ minister Kerrie Symmonds talks about tourism taxes, the new tourism agency, innovations in tourism and why #Barbados’ tourism is on the rise again
https://bit.ly/2FoSRHJ

Barbuda is back, says Asha Frank, tourism chair at the Barbuda council
https://bit.ly/2PI2Zzd

For images of the Caribbean at WTM click on this link: https://photos.app.goo.gl/d2tp8byxNoRKcC5X9

Posted in: 2018 News, Blog, ITB & WTM

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Saint Lucia Commemorates Inaugural JetBlue Mint Service

Prime Minister, Honourable Allen Chastanet and acting Chief Executive Officer of the Saint Lucia Tourism Authority, Mrs. Tiffany Howard are among officials set to welcome the inaugural JetBlue Mint service on Saturday November 3, 2018. The flight originating out of Boston Logan International Airport (BOS) is expected to land at the Hewanorra International Airport (UVF) at 12:39 p.m.

The Saint Lucia Tourism Authority is ecstatic about the new service. While it is not a new flight, JetBlue has added its premium Mint service to the route, which allows passengers the luxury of kicking back and relaxing on fully lie-flat seats. Each seat features cushions with adjustable firmness and a massage feature, a comforter and pillow, and ergonomic touches. In addition, the Mint service provides individualized seatback TVs and unlimited snacks.

The Acting CEO at the Saint Lucia Tourism Authority, Mrs. Tiffany Howard, said; “This is exciting news for our destination as the introduction of the JetBlue Mint service from Boston shows continued growth in our luxury sector out of Northeast United States. Our goal at the SLTA is to continue welcoming more visitors to Saint Lucia and JetBlue, as a partner, continues to complement our marketing efforts.”

The SLTA has planned a welcome ceremony to commemorate this new service with a pannist, and masqueraders who are expected to greet passengers on the tarmac followed by a short reception in the VIP Lounge of the Hewanorra International Airport.

Also expected to attend the ceremony are SLTA Director of Marketing for the USA, Kelly Fontenelle–Clarke; General Manager for JetBlue Airways, Marcelline Palton; and Regional Manager for LATAM/Caribbean – Product, JetBlue and JetBlue Vacations, Wendy Jurngerkes.

Posted in: 2018 News, Blog, Destination News

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Caribbean Airlines Achieves Operating Profit for Year-To-Date, September 20, 2018

Port-of-Spain, Trinidad and Tobago, W.I. October 31, 2018 – Caribbean Airlines reported a summary of its unaudited financial results, for the nine months ended September 30, 2018, which show the airline has moved into an operating profit and is net income positive for the year-to-date.

The unaudited accounts for the nine months to September 30, 2018 show Earnings Before Interest and Taxes (EBIT) of positive TT$96m – this is comprised of TT$118m on international and other operations and negative TT$22m on the domestic air bridge.

The airline’s total net income of TT$48m is comprised of TT$83m on international and other operations and a loss of TT$35m on the air bridge.

Year- to- date total revenues showed a 15% year-on-year improvement of TT$291M.  Fuel of TT$450.4M was a major expenditure for the same period, compared to TT$345.5M in 2017 resulting in a year-on-year increase of TT$104.9M.

Caribbean Airlines’ improved performance has been achieved despite the aforementioned losses on the air bridge which continue to occur.  Since 2005, the adult fare on the air bridge has been fixed at $150 one way, irrespective of rising fuel costs, for which the airline receives no subsidy. The actual breakeven fare on the air bridge is $300 one-way. Of that sum, the passenger currently pays $150, the Government subsidy to the adult passenger only is $50 (children receive no subsidy from the Government) and Caribbean Airlines absorbs the loss for the remaining $100 or $150 depending on if the passenger is a child but occupying a seat.

With respect to the improved performance, Mr. S. Ronnie Mohammed, Chairman, Caribbean Airlines, states: This is an exceptional achievement for Caribbean Airlines, particularly against a headwind of higher oil prices and our increased support of the domestic operations. We consider this to be great news for the Caribbean Region, driven by the team’s high level of professionalism, efficiency and customer focus”

Mr. Garvin Medera, Chief Executive Officer, Caribbean Airlines adds: “This success is testimony to the commitment of our employees and to the loyalty of our customers, who support us throughout the network. There is still more to do to build on this foundation, particularly as we enter a traditionally challenging time of year.”

Other highlights for the period January to September 2018:

  • Improved cargo and freighter revenue and profit
  • Increased passenger numbers and load factors on many key routes
  • Launched new products, features and services including: Caribbean View, Caribbean Upgrade, Caribbean Plus, Caribbean Explorer, online Caribbean Miles redemption, Online Webchat, WhatsApp Chat, and Caribbean Café.
  • Introduced New services from Port of Spain to Cuba and from St. Vincent to New York
  • Developed New Cargo website
  • Executed interline ticketing with Hainan Airlines
  • Introduced online interline bookings with three Regional Partners
  • Caribbean Airlines has ranked 25th out of 164 global airlines for September 2018, for on-time performance by the OAG (Official Aviation Guide) Star Ranking.
  • Voted as winner of ‘Caribbean’s Leading Airline’ for the eighth consecutive year and was also selected as the ‘Caribbean’s Leading Airline Brand 2018’
  • Air-Bridge Performance: Total Flights Operated: 11,372; Total Seats Provided: 805,233 and Total Passengers carried: 716,299

Caribbean Airlines sincerely thanks its valued customers and stakeholders for their continued support and patronage.

Posted in: 2018 News, Blog

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World Tsunami Awareness Day Videos

Today is World Tsunami Awareness Day and CTO has partnered with the United Nations Office for Disaster Risk Reduction Regional Office for the Americas and the Caribbean to produce a short video for information and awareness.

1 min video – English subtitles https://youtu.be/d5NTj_RWaiQ

5 min video – English subtitles. https://www.youtube.com/watch?v=HYeGO2aNg5k&feature=youtu.be

 

5 min video – Spanish subtitles https://www.youtube.com/watch?v=QpannwYnA-o&feature=youtu.be

1 min video – Spanish subtitles https://www.youtube.com/watch?v=-NaZQvxJwXw&feature=youtu.be

 

Posted in: 2018 News, Blog, Corporate News

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This Blind Spot is Limiting Caribbean Tourism Potential

BRIDGETOWN, Barbados (2 Nov. 2018) – A secret to unlock the full potential of Caribbean tourism may be hidden in plain sight. That is according to Tara Tvedt-Pearson, a certified strengths coach at Gallup, who will present a solution at the Caribbean Tourism Organization (CTO)’s 9th Tourism Human Resources Conference in the Cayman Islands from 28-30 November, 2018.

“Our innate talents and strengths represent our most direct path to our success. The problem, however, is that most people can’t accurately identify their own strengths and therefore can’t intentionally use them,” said Tvedt-Pearson.

The message will come as an integral component of the conference theme, ‘Building a Resilient, High-performing & Sustainable Caribbean Tourism Workforce for Global Competitiveness’. Tvedt-Pearson will present a masterclass on ‘Discover Your Strengths, Unlock Your Potential’ on Thursday 29 November.

“Unfortunately, when it comes to people development, most organisations across most cultures are operating from a mindset of weakness fixing. We identify areas of improvement and create annual development improvement plans for our employees even though we hired them for their strengths!” said Tvedt-Pearson.

Tvedt-Pearson has a background in human resources, psychology, and certification in project management which brings an ideal blend and balance to her coaching. Her work focuses on performance and by agreeing on measurements of success upfront, a clear scope and strategy is created for arriving at success.

“To help individuals and organisations worldwide harness the power of strengths, global management consulting company Gallup created the Clifton StrengthsFinder, an assessment that helps people discover and describe their talents. By revealing the ways in which each individual most naturally thinks, feels, and behaves, the assessment can help people identify and build on the areas in which they have the most potential to grow and succeed,” said Tvedt-Pearson.

Participants in the session will have the opportunity to discover their individual innate talents and the contributions they bring to their organisations, as well as understand what impact a strengths-based development approach -a “people solution” – can have to their business and bottom line. As a Gallup certified strengths coach, Tvedt-Pearson regularly helps individuals, leaders, teams, and organisations link their innate talents to specific goals and objectives, facilitate growth and development areas, and boost engagement.

The end goal is building a sustained competitive advantage. “Companies within the tourism sector that focus on measuring and managing employee engagement can withstand tough economic times and gain the competitive advantage that will keep them moving forward,” she said.

The CTO 9th Tourism Human Resources Conference seeks to provide an exciting and educational forum for human resource professionals to gain new knowledge and acquire the necessary skills to help them achieve excellent performance in their organizations. It also discusses pertinent issues impacting on, and relating to the human resource element of tourism in the region; exposes human resource practitioners to good tourism practices in a tourism environment, and provides an opportunity for professional networking.

The conference is sponsored by the Cayman Islands Department of Tourism and Dart, the Cayman Islands-headquartered global organisation whose portfolio of companies include real estate, hospitality, retail, entertainment, finance and biotech

For further details on the conference, including how to register, visit https://www.onecaribbean.org/events-calendar/tourism-hr-conference-2018/. And for a welcome message from minister of tourism Moses Kirkconnell, click here.

Posted in: 2018 News, Blog, HR Conference

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