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St. Kitts Wins a 2018 Travel Weekly Magellan Award

Basseterre, St. Kitts (September 24, 2018) – The St. Kitts Tourism Authority is pleased to announce that its official website, www.stkittstourism.kn, has won a highly coveted Magellan Award by Travel Weekly and it is the only Gold Award winner in its category for 2018.

“It is such an honor to receive this prestigious distinction yet again for our destination website, which is the cornerstone of our digital marketing activities,” said Racquel Brown, CEO of the St. Kitts Tourism Authority. “As the primary source of information about St. Kitts for potential visitors, we felt it was important to invest in developing the best possible website launched just one year ago featuring a mobile-first design, immersive photo ad video content and a more user-friendly experience overall that reflects how today’s travelers research and book their trips. As one of the world’s smallest destinations, we consider winning this award a very ‘big’ achievement.”

The St. Kitts Tourism Authority’s website won the Gold award in the Travel Destinations category “Caribbean – Overall Destinations – Family Destination.” St. Kitts’ website was created by Tambourine, the island’s digital marketing agency of record based in Fort Lauderdale, Florida. Tambourine also created St. Kitts’ previous website, which won awards from some of the travel industry’s most respected organizations including HSMAI and Travel Weekly upon its debut in 2011.

In addition to upgrading the site from a desktop-first design to a mobile one that automatically redraws to render the optimal experience according to user access device, the new website features enhanced search filters based on user-selected preference criteria that automatically refines searches to match them. For example, a user can choose to stay in a hotel that is beachfront and/or has pool and/or Wi-Fi capability. TripAdvisor integration provides an additional tool for travelers researching the destination and links to social media are more prominently promoted.

New pages also include curated itineraries similar to those found in travel guides, special offers, expanded hotel and events pages, highlighted links to tips from bloggers / publications and a dedicated page for travel professionals. The new website provides a full range of details including where to stay, activities, dining venues, a calendar of events, details about getting married on St. Kitts and more.

With entries from the US and around the world, the Magellan Award winners represent the best in the travel industry and salute the travel industry professionals behind it all. The Magellan Awards honor outstanding design, marketing and services in a broad range of industry segments including Hospitality, Travel Destinations, Cruise Lines, Online Travel Services, Airlines and Airports, Travel Agents and Agencies, Tour Operators and Ground Transportation.

The Magellan Awards are judged and overseen by a one-of-a-kind panel of top travel professionals representing the best names and most accomplished leaders from the industry. In determining winners, entries do not compete with one another, instead they are judged against a standard of excellence based on the long experience of Travel Weekly. To uphold this high standard of excellence, a category may have multiple winners, or may have no winners at all. For a complete list of silver and gold winners, please visit www.travelweeklyawards.com.

About St. Kitts:

Intoxicating natural beauty, sunny skies, warm waters, and sandy beaches combine to make St. Kitts one of the most seductive spots in the Caribbean. Located in the northern Leeward Islands, it offers a diverse tourism product developed from the destination’s natural beauty, cultural heritage and rich history.  The island’s stunning variety of tourism attractions include hiking through the tropical rainforest, riding the scenic railway that connects the island’s former sugar plantations, visiting the Caribelle Batik factory, and touring Brimstone Hill Fortress National Park, which is an UNESCO World Heritage Site. Among the more traditional vacation pastimes available are water sports, golf, shopping, tennis, dining, gaming at St. Kitts’ exclusive casino or simply relaxing on the beach. For more information about St. Kitts, visit www.stkittstourism.kn.

About Travel Weekly:

Travel Weekly is the most influential provider of news, research, opinion and analysis to the North American travel trade marketplace. It reaches a broad industry audience in print, online and with face-to-face events throughout the year. Travel Weekly is a division of Secaucus, New Jersey-based Northstar Travel Media, the largest travel business-to-business travel publisher in the world.

About Northstar Travel Group:

Northstar is the owner of well-known brands including Travel Weekly, TravelAge West, Business Travel News, Successful Meetings, Meetings & Conventions, Travel Weekly China, Incentive, M&C China,Web in Travel and the events that comprise the Burba Hotel Network. The company produces more than 84 face-to-face events in 11 countries in retail travel, hospitality and hotel investment, corporate travel, travel technology, sports travel, and the meetings and incentives industry. In addition, Northstar owns Phocuswright, the leading research, business intelligence, and event producer serving the fastest growing segment of the travel industry, online travel distribution. Northstar is also the majority shareholder in Inntopia, the leading SaaS e-commerce software, CRM database marketing and predictive analytics business serving the mountain destination, activities, and specialty destination travel markets.

 

Posted in: 2018 News, Destination News, Uncategorized

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Dominica Post Hurricane Maria Update

Roseau Dominica – (October 18, 2017) – Dominica was severely impacted by category 5 Hurricane Maria on September 18, 2017. Assessment of the country’s infrastructure, including roads, bridges and sites and attractions continues.  Updated information from daily press briefings are accessible at http://www.opm.gov.dm/.  Following is an update on island services:

Current Status

Dominica has classified this new period post Maria as one of relief, recovery and rebuilding.  The positive news is that many areas, communities and families are now moving from the relief phase to recovery. Restoration and repair of some services has begun. The Government led rebuilding phase will focus on incorporating best practices that ensure Dominica will be better able to withstand future acts of nature.

  • Main roadways have been cleared and damage is still being assessed.
  • Over 275 tons of food and 45,000 gallons of water have been distributed to over 93 communities.
  • All banks, some businesses and government offices are now open for business in the city.
  • The Ministry of Education is working to have 23 schools reopened by October 18, 2017. Many schools will reopen in their original buildings, while others will operate on a shift system or in an alternate location.

Travel

  • Most roads are safe for driving and motorists are advised to proceed with caution in certain areas.
  • LIAT Airlines and Seaborne have resumed commercial flights to Dominica and are operating at a limited capacity.
  • Seaborne Airlines began commercial flights to/from Dominica on October 11, 2017. Flights depart San Juan, Puerto Rico at 12:45 pm and depart Dominica 3:00 pm daily. For additional details, visit https://www.seaborneairlines.com/
  • LIAT Airlines will operate commercial flights as follows:
    • Return flight to Antigua (LI624) will operate on Sunday, Monday, Wednesday and Friday departing Antigua  at 11:30am and  Dominica at 1:10pm;
    • Return flight to Barbados (LI601) will operate on Tuesday, Thursday and Saturday departing Barbados at 10am and Dominica at noon.

This schedule will run until November 7th when the airline will update its schedule.

For additional details, visit http://www.liat.com/ or call the Call Centre at 1-888-844-5428

  • L’Express des Iles ferry service is operating to Guadeloupe, Martinique and St. Lucia from the Roseau Ferry Terminal.  The ferry travels the Martinique /St Lucia route on Mondays Wednesdays and Fridays departing Dominica at 10:30 am and on Saturdays at 3 pm.  Service to Guadeloupe from Dominica is at 11:30 am on Tuesdays, Thursdays and Sundays and at 9:15 am on Saturdays.  For additional information, please visit http://www.express-des-iles.com/index.cfm?lng=en .

Accommodation

  • Prior to Hurricane Maria, Discover Dominica Authority (DDA) had on record of seventy-three (73) properties / nine hundred and nine (909) guest rooms. As of October 17, 2017, sixty-four (64) of these properties have been reassessed for hurricane damage.  Assessments show that thirty-two (32) properties are moderately damaged and able to operate now or in the near future.
  • Twenty seven (27) properties have been severely damaged or destroyed, with serious to total destruction of structures including roofs, electrical and plumbing. Wi-Fi  is not available in most cases.

The properties that suffered moderate damage account for fifty one percent (51.4%) of the total room stock or four hundred and sixty-seven (467) guestrooms.

Tourist Activity

  • Most natural sites have been assessed.  Access roads to these sites have been damaged and consequently tourist sites and natural attractions are currently closed until repair work is complete.
  • Overall 35% of reefs at dive sites were damaged, particularly sponges and softer corals above 45 feet. Currently all nine dive operators are closed for business and most will not be operational before January 2018. Upon resumption the number of dives per day will be reduced to ease the strain on the fragile reefs.  Kindly check in with your dive shop for more details.

Utilities

  • The Dominica Water and Sewage Company (DOWASCO) has restored drinking water supply to 55% of its network and work is ongoing to restore pipe borne water to other communities.
  • The Dominica Electricity Services (DOMLEC) has restored electricity to parts of the capital city Roseau, Portsmouth and are continuing restoration of electricity to other communities.
  • Mobile phone service providers FLOW and Digicel have restored access to their mobile networks to a number of communities.  FLOW has restored 21 of its 49 mobile sites and land line phone service has been restored to parts of Roseau, Canefield, St. Joseph, Portsmouth, Morne Daniel, Mahaut and Pond Cassee.  Digicel has restored mobile service to communities in the north, south and west as well as Roseau, Portsmouth and environs.

Relief Operations

  • Relief efforts are being coordinated by the Office of the Prime Minister through the Emergency Organizing Committee.
  • Detailed information on relief operations can be found at www.opm.gov.dm.

While some of our accommodations and sites have been damaged by hurricane Maria, our welcoming spirit has not been deterred. Many within the hospitality sector have regrouped and welcome voluntourism visitors.  If you are interested in such a visit to Dominica kindly contact our office.

For more information on Dominica, contact Discover Dominica Authority at 1-767- 448-2045; or, visit Dominica’s official website: www.DiscoverDominica.com, follow Dominica on Twitter and Facebook and watch our videos on YouTube.

Posted in: 2017 News, Blog, Destination News, Uncategorized

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