Forum

FOR CTO GOVERNMENT MEMBERS ONLY

The first CTO Caribbean Tourism Sector Outlook Forum will be held at the Royalton Antigua Resort & Spa in Antigua & Barbuda on Friday, October 4.  The event is intended to present a platform for member governments and leaders from the businesses that generate business to the region to meet.

You will have the unique opportunity hear the 2019 through 2020 plans, programmes and activities directly from senior executives from stakeholder organizations, as well as to raise any challenges and opportunities that you may have.  Each business representative will have 45 minutes to engage with you and your team in what is expected to be a highly interactive session.

Who can attend?

The event will be open to CTO government members only, including, but not limited to:

  • Ministers and Commissioners of Tourism
  • Directors of Tourism
  • CEOS of Destination Management Organizations
  • Permanent Secretaries
  • Advisors and Specialists
  • Technical Officers
Programme
  • 8:00am – Climate Change – Building Industry Resilience Panel Discussion hosted by the Ministry of Tourism & Investment of Antigua & Barbuda
    • The Effect/Impact of Climate change on the Tourism Industry – Ms Ruleta Camacho Thomas
    • Impact of Climate Change on Small Island Developing States (SIDS) from a UNESCO perspective – Dr Reginald Murphy
    • Antigua and Barbuda’s Tourism Crisis Response Manual – Dr. Adele Blair
    • Building Industry Resilience by Youth Empowerment building capacity – Ms Shirlene Nibbs, Tourism Consultant
  • 9:30am – Coffee Break
  • 9:45am – Introduction to Stakeholder Presentation segment
  • 10:00am – 10:45am – Mike Pezzicola, Head of Commercial, JetBlue Travel
  • 11:00am – 11:45am – Michael Bayley, President & CEO, Royal Caribbean International
  • 11:50am – 12:00pm – Forum Wrap Up
Venue & Registration

Location

The Forum will be take place in the Barrington Meeting Room at the Royalton Antigua Resort & Spa.

Registration

The Sector Outlook Forum registration is US$295 per delegate.

Online registration is available at https://cto.regfox.com/caribbean-tourism-industry-forumoutlook-2020; alternatively, download registration form for the forum.

For additional information about the event, including the programme, registration, etc., please contact Faye Gill at [email protected] or Sylma Brown at [email protected]

SPEAKERS

Mike Pezzicola

pezzicolaMike Pezzicola is the Head of Commercial for JetBlue Travel. His teams include the Product team, Business Development, Product Operations and Marketing.

Mike (Pezz) came to JetBlue in 2018 from Google where he spent the last 5 years building out the Google Shopping Product, combining Google’s search experience with seamless e-commerce shopping. Mike and his team built and sustained merchant partnerships, fulfillment operations, transportation partnerships, and tech solutions required to deliver thousands of items each day across the country.

Prior to joining Google, Mike spent many rewarding years at McMaster-Carr, a B2B e-commerce leader offering same and next day delivery, where he lead operations in fulfillment, customer experience, and marketing.

Mike received his MBA from NYU (Strategy, Marketing) and is a graduate of the Jerome Fisher Program in Management & Technology at the University of Pennsylvania (Business, Engineering).

Mike has been passionate about planning travel since he was a young child. His parents owned a travel agency in New Jersey, where he spent countless weekends  memorizing peak seasons, off seasons, and cruise cabin categories. To this day, he is a certified travel agent and member of the Cruise Line International Association (CLIA).

Outside of work, Mike enjoys traveling to warm locations, pretending to know about wine, and reading to his baby girl.

Michael Bayley

Seasoned travel and hospitality executive Michael Bayley was named President & CEO of Royal Caribbean International, the world’s largest cruise brand, in December 2014.

Bayley’s career with the brand’s parent company, Royal Caribbean Cruises Ltd. (RCL), spans 30 years. In his former role as President and CEO of Celebrity Cruises, Bayley delivered strong results while building the company’s “Modern Luxury” positioning, which resonated successfully with Celebrity’s sophisticated customer base.

Prior to that, Bayley was Executive Vice President of Operations for Royal Caribbean International, where he oversaw the brand’s Hotel Operations; Marine Operations for Royal Caribbean International and Azamara Club Cruises; Land Operations for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises, and Commercial Development for RCL.

Prior to that, as RCL’s Executive Vice President, International, Bayley was responsible for the strategic international business development of three of the company’s cruise lines: Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International. Over the course of just four years, he established 11 regional offices around the world, which now generate more than 50 percent of the corporation’s total revenue.

Earlier, Bayley served as Senior Vice President, Hotel Operations for Royal Caribbean International, leading the worldwide hotel operations and onboard revenue of 21 cruise ships and 30,000 employees. Prior to that, he served as Chairman and Managing Director of Island Cruises plc, a joint venture cruise line and tour operator begun in 2002 by RCL and British tour operator First Choice Holidays.

Bayley began his career with the company in 1981, working in a variety of shipboard and shoreside positions with increasing management responsibility, including that of Vice President of Total Guest Satisfaction, Fleet Operations. He also served as Vice President for Caesars Palace Hotel and Casino, one of the world’s largest premium gaming resorts, in Las Vegas.

A native of the United Kingdom, Bayley graduated with a degree in business administration from the University of Bournemouth in England, and has attended management programs at Harvard Business School and Ross School of Business at the University of Michigan. He is a member of the board of SteamShip Mutual in London, U.K. Bayley has two children and lives in Miami, Florida