Assessment & Certification




Successful completion of this workshop by participants will be assessed as follows: 

Part One:  All participants will complete a practical assessment on day three of the workshop during which they will design and deliver a 15 to 20-minute training session to an audience.  The session will be observed, video taped and feedback provided by the program assessors.

Part Two: The second part of the assessment will require the submission of a written assignment of approximately 1,500 words covering at least three of the key learning outcomes of the workshop.

Deadline date for the submission of the written assignment is: Wednesday, 25 March 2020.

Assessment of written assignments will be undertaken by Springboard Caribbean and the Confederation for Tourism and Hospitality and will be assessed as either Pass or Fail.

  1. Candidates will need to achieve a pass for all three questions.
  2. The Pass mark will be 35 out of a possible 50 for each question.
  3. Each part of a question carries equal marks.

 All learners will be provided with written feedback and guidance.


Upon completion of this workshop, all participants, who have successfully completed the workshop, i.e. Parts I & II, will be awarded a certificate by Springboard Caribbean and the CTO, endorsed by the Institute of Hospitality. They will also be certified by the Confederation of Tourism & Hospitality UK accreditation organization.

Also, upon successful completion of the workshop, participants will receive a full elective unit towards the Confederation of Tourism & Hospitality’s ‘Diploma in Management and Leadership for Business & Hospitality’.

Please use this link for further information on this course: