Following an extensive international bidding process, A-Z Information Jamaica Limited entered an agreement with the Caribbean Tourism Organization (CTO) in March 2021 to execute this project named “Regional Human Resource Development Knowledge and Skills Audit for the Tourism Industry”. The project was executed during the period May 2021 to August 2022 and was funded by the Caribbean Development Bank (CDB).
Given that the project was executed in the midst of the COVID-19 pandemic, there were many challenges relating to data collection. Furthermore, with the lockdown of most of the Tourism Sector during this period, there was great uncertainty surrounding the future of the Sector as well as the future of the human resources operating within it. As a result, the findings of the project are influenced by the impact of the pandemic.